Platform Modules
Product Information Management (PIM)
Create, enrich, and publish product catalogs across every channel. Manage attributes, variants, digital assets, and channel-specific overrides from one place.
Order Management System (OMS)
Orchestrate the full order lifecycle — from placement and payment authorization through fulfillment, shipping, and returns — with durable, fault-tolerant workflows.
Inventory
Track stock levels in real time across warehouses and fulfillment locations. Reserve inventory on order creation and release it automatically on cancellation.
Integrations
Connect Synq to your existing commerce channels, ERPs, and logistics providers through a unified integration layer. Sync orders, products, and fulfillment data bidirectionally.
AI Team Workspace
Give your operations and merchandising teams an AI-powered workspace to draft product content, analyze order trends, manage support tickets, and automate repetitive tasks.
Channels & Settings
Configure sales channels, manage organization-wide settings, and control role-based access for every member of your team — all through the same API.
Key Platform Capabilities
Event-First Architecture
Every mutation publishes a structured event. Build reactive pipelines, trigger automations, and keep downstream systems in sync without polling.
Multi-Tenant Isolation
Tenant and organization data are isolated at the platform level. Your data is never co-mingled with another tenant’s, even when sharing infrastructure.
Built for Scale
Synq is designed to handle enterprise catalog sizes, high-throughput order volumes, and concurrent integrations without degrading performance.
Durable Workflows
Business-critical processes like order fulfillment and payment authorization run as durable workflows. They resume automatically after any failure — no manual intervention required.
Role-Based Access Control
Assign roles — admin, editor, viewer — to every team member. The API enforces permissions on every protected route, so access is always scoped correctly.
Real-Time Data
Subscribe to live inventory updates, order status changes, and catalog events over WebSocket connections for instant, push-based data delivery.
Start Building
Quickstart
Get your API token, make your first request, and list products in under five minutes.
Authentication
Learn how to obtain a Bearer token and include the required headers on every request.
Products Guide
Create and manage your product catalog — attributes, variants, and publishing.
API Reference
Explore the full Synq REST API: endpoints, request shapes, and response schemas.